The game literally causes a hardware issue with PS5 making the screen flicker constantly, multiplayer doesn't work, and the main quest line is so broken you can't finish the game then there's all the other bugs that make it borderline unplayable. Click on Menu-Support & Refunds; Click Return or Cancel Purchase; Find and select the item you want to return and select it on the list. Hello, last week I sent a mail to Playstation support asking for a refund of my DLC purchase in Biomutant (Mercenary class dlc pack). The credit or content is applied to your account. Justin Olivetti - September 8, 2023 5. Clicked disc and said recently sold out, so I added digital to cart. PRE-ORDER. Find information about PlayStation products, features and services that are no longer available or are being discontinued. Your first name change will be free, but a second will cost either $4. Select I’m Ready. Choose the available option to connect with an EA Advisor. Choose the available option to connect with an EA Advisor. Store & Refunds. Having issues with system software? If you’re having issues with your console's system software, start in Safe Mode and update or reinstall the system. To get a refund on the Google Play Store (if it is within two hours of purchase), head to the app page and request a refund directly. I've had the digital copy of Assassin's Creed Odyssey: Gold Edition for a while now. Follow the on-screen instructions to complete your purchase. ABOUT THIS AGREEMENT; 1. Games. PS5 PS4. " 4. All services are up and running. This applies to. On the next page, select PS Store & Refunds from among a few options. The group legal action, led by consumer rights. Find the order in question and select Return. . com before they are released. Provide all the necessary information requested, such as your Playstation Network ID, email associated with your account, and details about your subscription. Find everything you need for help with PS Store and accessing Refunds support for PlayStation. If you are unable to use a card from the same country as your PlayStation Store region, you can make purchases on PlayStation Store using an alternative payment method or a PlayStation Store Wallet Top-Up code. If you go to playstation dot com and then s. " 3. This item: PlayStation 5 Console: UAE Version , 1 Year Manufacturer Warranty. Select how you’d like to receive the verification code: Authenticator App or Text Message: Authenticator app Make sure you have an authenticator app (such as Authy, Google Authenticator, or Microsoft. com. These are the ways you can get a refund for BF 2042. In just over a week since the global release of Call of Duty: Modern Warfare III, the multiplayer experience has showcased an immersive gameplay environment distinguished by its signature fast and responsive movement mechanics, along with tactical enhancements and a refined TTK, urging PlayStation players to. r/PS4. I got my confirmation email within 24hrs. " 3. " Find the game you want to refund and click on it. PlayStation has a refund policy in place to provide guidelines for customers seeking refunds for their purchases. Here's how to request a refund for a digital game on PS5: Go to the PlayStation Store website and log in to your account. PlayStation App: redeem a voucher. *If you have multiple accounts linked to the same payment method, please check the transaction history for each account. Jim Ryan President & CEO, Sony Interactive Entertainment. 9. Return as cyber-enhanced mercenary V in this new spy-thriller expansion for Cyberpunk 2077. 12. The Support Bot will ask you if you are the owner of the account for the Playstation Network that was charged. The problem is, I cant seem to get a hold of a live agent to get a refund. After answering 7 questions if you qualify for the refund then you will be redirected to the actual support agent. But to borrow a phrase. Explain the problem or issue that you’re having so they can assist you. The launch of Cyberpunk 2077 isn't going smoothly. 99. Dial 1-800-345-7669 to call PlayStation for immediate assistance. 99. Fill out the refund request form with your contact information and the reason for the refund request. In today's video I'll be showing you the full process of refunding digital PlayStation 5 games. Pre-order purchases made more than 14 days before the release date; For this type of pre-order purchase, you can request a refund at any time up until the release date of the content. Find everything you need for help with PS Store and accessing Refunds support for PlayStation. Subscriptions. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return. Safety. The time it takes to receive a PlayStation refund varies depending on the payment method and the specific circumstances of the refund request. You can cancel your purchase of a subscription service and request a refund within 14 days from the initial transaction date, even after you start using the subscription. I saw the disc still showing as in stock so I took a chance and removed the digital from the cart and it let me add the disc version, someone must have removed it from their cart right then. This may show as two transactions in your account transaction history: a refund of the full. Buying a game, a bit of downloadable content, a movie, or any number of other digital items from the PlayStation Store doesn't have to be an irreversible choice - Sony does have a refund system in. Pre-order purchases made more than 14 days before the release date; For this type of pre-order purchase, you can request a refund at any time up until the release date of the content. Bethesda is rolling out a patch to finally nix any illegal weapon mods that players are using to cheat their way through the post-apocalyptic RPG. Sign in to PlayStation™Store by selecting Sign In from the top of the screen. com and sign in. Before following the method, make sure you have your PSN ID, associated email address, date of birth, and the name of the game you'd like to refund. PlayStation Support Page. com add items to your Cart. After that, for 48 hours, head to this link. $16. Method 1: ‘Request Refund’ Button. com or in the Uber Eats app. and 8 p. Discounts on future Backbone products & accessories. When possible, refunds will be issued to the payment method used to make the purchase. playstation. There are two types of pre-order refund requests, depending on the date the content was pre-ordered. The following items are not eligible for refunds unless the item is faulty (as determined by us) or is subject to a valid warranty claim (for. Your right to a refund depends on the type of product you have purchased from PlayStation™Store: Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles; Pre-Orders; Promotional Bundles such as “3 for 2” PlayStation®Plus Subscription Services; Wallet top ups; Purchases made outside of. Hvis du vil anmode om en tilbagebetaling af denne type indhold. Norwegian Cruise Line cancels 7 months of sailings, refunds passengers. Please be aware, any free trials will be included in the 14-day period. The Playstation network is very badly maintained. PlayStation support f***ing sucks. This is the fastest method to refund a game on PS5. Sony is pulling Cyberpunk 2077 from the PlayStation Store and offering full refunds for anyone who bought the game from the digital storefront, the company said on. PS5™ console. Nov 07, 2023. Mouse over the smiley face in the upper right-hand corner of the page and click My Orders. If a refund is available, you must submit a request directly to. Try the PlayStation Repairs tool for connectivity troubleshooting. I made a stupid purchase without knowing what I was getting into, and I take full responsibility for that. Click "I'm ready. Purchases & PS Store. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. The refund may be reduced pro-rata to reflect the use you have had of the service. Though many players initially reported having their refund requests denied, Sony has since promised full refunds for digital versions of Cyberpunk 2077 and removed the game from the PlayStation Store . There are two types of pre-order refund requests, depending on the date the content was pre-ordered. However, as is the case with many modern-day games, Payday 3 is already being hit with issues — specifically on the PlayStation 5. Please be aware, any free trials will be included in the 14-day period. There is an upswell of anger amid the workers at Ubisoft Montreal, the developer of such titles as For Honor and Roller Champions. 1 day ago · First things first, The PlayStation Portal is a great-looking and feeling device. Select a transaction to view details. Verify that you own a PlayStation account by clicking Yes. PULSE 3D™ Wireless Headset - PS5 & PS4. See more information about cancelling a pre-order here. Learn more about the features and benefits of PlayStation Plus such as online multiplayer, cloud storage and monthly games. Contact them again and ask if they can make an exception this one time. Most employees have returned to in-office work, but according to reporting from IGN, this is occurring under allegations of studio management breaking promises, expressing indifference, and outright lying. T) must face a mass lawsuit worth up to 6. $109. In just over a week since the global release of Call of Duty: Modern Warfare III, the multiplayer experience has showcased an immersive gameplay environment distinguished by its signature fast and responsive movement mechanics, along with. Xbox refund support. A subscriptions purchased from the PlayStation™Store, with reoccuring fees, include PlayStation™Plus, PlayStation™Now or EA Access. Method 1: ‘Request Refund’ Button. Step 3: Select the item you want to refund, such as Requesting a Refund, Cancelling a Subscription, etc. Navigate to Fortnite from the list of games. Three PlayStation Store content types are eligible for refunds: games and add-ons, subscriptions, and pre-orders. ”. Sony Group Corp. PDaly89 •. Answer seven questions, and you will be transferred to an actual support agent. ago. Go to the refund requests webpage on the company’s support website and click on the “Request Refund” button. PS5. Follow the on-screen instructions to complete the cancellation process. 2 Ways To Get Refund From PlayStation Store. But no, PlayStation will stick to their guns to a fault and it's extremely anti-consumer and likely to lead to legal issues as time moves forward and digital refunds become the new norm. Backbone+ Membership is a premium subscription inside the Backbone app that enhances your Backbone One controller experience. Select Subscription from the menu on the left of the screen. Purchases & PS Store. How to cancel PlayStation Plus on web browser. This information is necessary to verify your. 3 billion pounds ($7. Pre-Orders. How to request a PlayStation Store refund. Find the order in question and select Return. You may receive a partial refund in requesting a refund for subscriptions, depending on how much you have used the service. Based on the agreement and acknowledgment you make when you first purchase your subscription, you can cancel your purchase and request a refund within 14 days from the initial transaction date, even after you start using the subscription. Do you want to know how to request a full refund on PS4 games and DLC or even preorders! This is very easy to do. Join the PlayStation Stars loyalty program and start earning points to exchange for exclusive PlayStation digital collectibles, PS Store credit and more. Consider joining r/PlayStation for your daily dose of memes, screenshots, and other casual discussion. Other Terms. They’ll post to their website and send out email notices. 2 days ago · Approximately $700,000 of unbudgeted employee overtime expenses. com. Store & Refunds. Games. Like the PlayStation Store above, Microsoft says refunds will only be available within 14 days of. It’s your responsibility to make sure your PS VR is secure, as we won’t be able to help you if it’s damaged in transit! Seal the box securely will parcel tape. By Joshua Duckworth. PS Store & Refunds. Having issues with system software? If you’re having issues with your console's system software, start in Safe Mode and update or reinstall the system. Be prepared to explain your reason for requesting a refund. Please make sure your payment. Sign in to Account Management on a connected device and select Security. PlayStation Store refunds are possible Pre-Orders This refers to any order that has been made on a product that has been purchased before its release, i. Go to Accounts and select Payment and Subscriptions. Ninety-five percent of these refunds have been processed. You may cancel a pre-order at any time before the release date and receive a refund. To start the refund process: Choose to chat with a Sony representative on the official PlayStation support website. You can return most items in-store or by calling our customer service at 1-800-883-8895; online orders may be returned in-store without a fee, and shipped returns will incur a fee of $8. You’ll first speak to a chatbot that will ask if you’re the owner of the PSN account that was charged. On a Sony PlayStation 5 or 4, you can head into the console’s account management panel to cancel your PS Plus subscription. I haven't used it a all since it was renewed, haven't even turned on my PS4, but Playstation support doesn't reply. PS5 PS4. Corporations are real quick to take your money, not so quick when they need to give it back. Usually, there are a few caveats when. After contacting customer support to cancel your Playstation pre-order, you will likely be asked to provide some additional information. Here comes another exciting shopping season, with PlayStation’s Black Friday promotions happening this month. For instance, the UK has an email address and US/North America uses live chat. Find information about PlayStation products, features and services that are no longer available or are being discontinued. PlayStation Store refunds can be issued for pre-ordered content, as long as the request is made before the release date, or within 14 days of purchase, and the content has not started to download or stream. Based on the agreement and acknowledgment you make when you first purchase your subscription, you can cancel your purchase and request a refund within 14 days from the initial transaction date, even after you start using the subscription. If you take advantage of a free trial when you sign up to a service, the 14-day cancellation period will. Close. After purchasing a subscription to PlayStation™Plus or PlayStation™Now service you have 14 days to request a refund to your payment method on. I like that the controls are essentially a DualSense. This may show as two transactions in your account transaction history: a refund to your. With that said, as we are all human, the store offers its users the ability to request refunds on purchases, from games and DLCs to subscriptions. Original Story: In an unprecedented and frankly mind-blowing move, Sony has removed Cyberpunk 2077 for sale from the PlayStation Store until further notice. Download the PlayStation App. Pay 20% today to reserve your item and lock in the price. Dec 17, 2020, 5:13 PM PST. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. Find out if you're eligible for a PlayStation Store refund and how to request a refund on Playstation™Store purchases including games, DLC, pre-orders and subscriptions such as PlayStation®Plus. How to get a Cyberpunk 2077 refund for PS4, PS5. For question one, click "Yes, I am" to confirm you were the person whose account was charged for the purchase. Yes, you can get a refund on your PS Plus membership as long as you purchased it within the past 14 days. Select Subscription from the menu on the left of the screen. com - with free shipping available for PlayStation Plus members. com, PlayStation Gear Store, and at participating retailers. We walk through how to get a refund and ensure that you don’t disqualify yourself from getting your money back. After placing your order, you will receive an e-mail confirmation containing an order reference number. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. It seems there are two reasons to receive a refund from Sony for faulty games. Exclusive perks, like free trials to services like Discord Nitro. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. Select your Online ID > Payment Management > Add Funds and select a payment type. Instead, head to the PlayStation support page on a web browser and click the blue Request Refund button. Even in your example, this doesn't make sense. Get all PlayStation Plus Essential benefits, and explore a world of incredible gaming experiences with Game Catalog • Access to online multiplayer • Hand-picked games to download every month at. Then, navigate to the Refunds subsection. If you purchased the game recently, within. Hvis du er begyndt at downloade eller streame det købte indhold, er du ikke berettiget til en tilbagebetaling, medmindre der er fejl i indholdet. Go to Game and App Services. PlayStation Store refunds can be issued for pre-ordered content, as long as the request is made before the release date, or within 14 days of purchase, and the content has not started to download or stream. By following these simple steps, you'll be able to request a PlayStation refund. Go to direct. Their refund process is complete BS. For most purchases, you have two weeks to. Store & Refunds. Join PlayStation Plus on an Essential, Extra or Premium membership plan and get hundreds of PS4 and PS5 games, online multiplayer, classics catalog, exclusive discounts and more. PlayStation Repairs. playstation. PST so you can speak directly to a representative. The refund may be reduced pro-rata to reflect the use you have had of the service. Follow the prompts and select Yes when asked if you’d like to talk to a live agent. This may show as two transactions in your account transaction history: a refund to your. Refunds. Requests are for games in which you haven’t accumulated a significant amount of play time. Our voluntary 30-day return policy applies to all PlayStation Direct purchases. Pre-order purchases made more than 14 days before the release date; For this type of pre-order purchase, you can request a refund at any time up until the release date of the content. Refund Method. NON-REFUNDABLE MERCHANDISE. Store & Refunds. Buy now. © 2023 Sony Interactive Entertainment LLC For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. Click "I'm ready. Otherwise, it is likely that PlayStation will reject your request. On a PS4, press the Up button on the controller’s D-pad and select Settings . The company said that it “strives to. Hardware. Steam. You can add a maximum of 3 credit/debit. PlayStation Video game console Gaming. NON-REFUNDABLE MERCHANDISE. Connectivity. Select PROMO CODE. The unprecedented move follows complaints that the game has been. On the next page, click ‘PS Store & Refunds’ from the list of topics. If your code has expired, select Resend Code from the sign-in screen to receive a new code. Click on “Yes”. Μάθετε αν δικαιούστε επιστροφή χρημάτων από το PlayStation Store, καθώς και πώς μπορείτε να ζητήσετε επιστροφή χρημάτων για αγορές από το Playstation™Store, για παράδειγμα για παιχνίδια, DLC, προπαραγγελίες και συνδρομές όπως το. Maybe I tried too late or didn't do something right with my sub. The agent decides whether you can get a refund or not. Now I don’t know if you know but compared to all other consoles, Playstation is the strictest I’m giving a refund noting that they’ve mentioned in order to give the refund, they would need to basically ban your account. If you've paid for pre-ordered content on PlayStation Store but have changed your mind about the purchase, you can request a refund. ), which was unintentional. Subscriptions. If you add an eligible payment method while shopping on PlayStation Store, the payment information will be saved to your account. Enter the discount code. Csatlakozz a PlayStation Plus szolgáltatáshoz Essential, Extra vagy Premium tagsági csomaggal, és több száz PS4- és PS5-játékot, online többrésztvevős módot, Klasszikusok katalógust, exkluzív kedvezményeket és még sok mást kapsz. Select PlayStation Store refunds. Please be aware, any free trials will be included in the 14-day period. 99. Here’s what you should do: Head to the PlayStation support page. PlayStation® Refunds for Subscriptions. Sign in to PlayStation™Store by select Sign In from the top right of the screen. Live chat says "sorry fuck you nobody is around". Note down the Support ID and select Next. Three PlayStation Store content types are eligible for refunds: games and add-ons, subscriptions, and pre-orders. $129. From the options, you are able to select About PS Store Refunds. 99 will be deducted from your wallet every 12 months until you cancel. I tried it last year and there was no way to get a refund. Shop Now. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. Go to PlayStation Store and select your profile at the top of the screen. Note As a limited exception, digital game products may be eligible for a refund within 30 days if you’re unsatisfied with. Turn on your PlayStation®VR2 system, go to the home screen and select Settings > Accessories > PlayStation VR2. Refunds and Exchanges. I didnt realize the game was in my cart. Sign in to your PlayStation account, or if you don't have one, register for a new account. There are two types of pre-order refund requests, depending on the date the content was pre-ordered. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return. Uber Eats: Chat on Ubereats. Join PlayStation Plus on an Essential, Extra or Premium membership plan and get hundreds of PS4 and PS5 games, online multiplayer, classics catalogue, exclusive. Your right to a refund depends on the type of product you have purchased from PlayStation™Store: Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles; Pre-Orders; Promotional Bundles such as “3 for 2” PlayStation®Plus Subscription Services; Wallet top ups; Purchases made outside of. com and sign in. In the pop-up chat window, click on "New refund request. What happened was I remember very well I had turned auto renew off last year when buying 1 year subscription but it renewed anyways, now that I don't use PlayStation I needed that money back and thanks to customer. if a. Thanks! Me: Hello, I am trying to get a refund for Cyberpunk 2077 Me: How are you doing today Stephanie: I am doing well. We would like to show you a description here but the site won’t allow us. If possible, please use a payment card registered to the same region as your PlayStation Store region. Safety. Step 4: Select a reason why you want to get PlayStation. PlayStation 4:The FTC’s $275 million proposed settlement with Epic Games, owner of Fortnite, alleges the company violated the law by collecting personal information from kids under 13 without parental consent and by enabling voice and text chat by default – an unfair practice that put kids and teens in risky contact with strangers. Please see the PlayStation Store Cancellation Policy for more information. For the PS4 version of Cyberpunk 2077, go to the Help & Support section on the PlayStation website and request a refund. PlayStation. 753K subscribers in the playstation community. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. From there, you can contact PlayStation about getting a refund for the game you want the money back for. Shop all Black Friday deals. Customers will. get to play Spider-Man 2 straight away and may need to seek a refund for their. Vouchers & pre-orders. Sony has issued a statement saying it will refund all Cyberpunk 2077 purchases made through the PlayStation Store. m. There are two types of pre-order refund requests, depending on the date the content was pre-ordered. EA FC 24 PS5 EA SPORTS (UAE Version) AED22668. Choose Request a refund and then Refund Chatbot. หากคุณซื้อบางสิ่งบน PlayStation Store แต่เปลี่ยนใจในภายหลังเกี่ยวกับการซื้อนั้นๆ คุณอาจสามารถขอคืนเงินได้level 1. Games. Pre-order purchases made more than 14 days before the release date; For this type of pre-order purchase, you can request a refund at any time up until the release date of the content. For example, if you buy a PlayStation™Plus 12-Month Membership and request a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription. Select the reason you want to refund it. Enter your first and last name, then select Start Chatting. Enter your payment information. Sign in to Account Management. SuperCasualGamerDad. I talked to the bank after this and they said this is a crazy amount of time to wait for a refund as that could be between 30 and 60 days, so I was wondering if anyone else had an experience with receiving a refund and if they know how long it should be until I have my money back again? Thank you!! 1. PSN usually confirms your refund within 48 hours. Unfortunately, Sony doesn't exactly have a policy for game refunds, making news of Cyberpunk 2077 PlayStation refunds sound too good to be true. Please be aware, any free trials will be included in the 14-day period. Sign in to Account Management. Engage in epic battles with infantry, tanks, artillery, and more in a heated battle for the front line during. . PlayStation Store refunds can be issued for pre-ordered content, as long as the request is made before the release date, or within 14 days of purchase, and the content has not started to download or stream. Refund a PS4 or PS5 Game Through Sony's Website. PS Store & Refunds. Sign in to Account Management. Important notices. You can also add funds to your wallet using a PlayStation Store gift card by following the guide below. Try the PlayStation Repairs tool for connectivity troubleshooting. I’m trying to get ahold of PS support so I can request a refund for PlayStation Plus that was auto renewed on my account yesterday. e. . The refund may be reduced pro-rata to reflect the use you've had of the service. Yes, you can get a refund on your PS Plus membership as long as you purchased it within the past 14 days. Windows 10 Store refund support. This is the only refund I have ever processed before so I can't speak on normal orders. PlayStation Direct. $129. 99 to Plus subscribers or $9. r/playstation. การขอคืนเงินจากการซื้อบน PlayStation Store. About the Settlement. No one at playstation will answer phones or the support chat and i have been trying to get in contact with playstation since 4/5/2020 so i feels like they are getting paid to sit on there asses at home and do. " 3. 1. Expand this section for further details. For question one, click "Yes, I am" to confirm you were the person whose account was. PS4 console: redeem a voucher. Just got a whole wii rockband set for free with the hope that the guy mistaked it for playstation(had ps2,ps3 and a ps4 game in the box too) was all wii instruments but still gave me rbbeatles, rb2 and rb with it so not disappointed, but really wanting a ps3 guitar for all my ps3 guitar hero and rb games lolWe’re unable to return items purchased through a third-party delivery service. To access VR Mode and play VR games, you first need to set a space (play area) where you can safely use PS VR2. For example, if a player buys a PlayStation Plus 12-Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc. For pre-orders, you can. $ 89 . Any cancellation requests following that date should be made via our usual. Also, the refund will go to your PS Wallet, even if you used a credit card to purchase the game. There are two types of pre-order refund requests, depending on the date the content was pre-ordered. Sony/playstation released your money within 24-48 hours of your request but it can take up to 30 days for your bank to put it back into your account. Any cancellation requests following that date should be made via our usual. Sign in to PlayStation™Store by selecting Sign In from the top of the screen. This may show as two transactions in your account transaction history: a refund of the full. Unfortunately, it is not possible to refund a PS4 game after you have played it. Tl;Dr PlayStation will not issue refunds for broken digital games. amazon. Go to PlayStation Store and select your profile at the top of the screen. Based around the features of a DualSense controller and Remote Play, it. Step 4: Select a reason why you want to get PlayStation. If you haven't yet downloaded the game, you're more likely to get a refund. Sony has pulled the highly anticipated game Cyberpunk 2077 from its PlayStation Store, and is offering a full refund for anyone who bought the game online. Click “ Connect me to chat” to speak to an agent and explain your situation live. Tiered Services. Sign in to Account Management and select Transaction History from the home screen. com You can get a PlayStation Store refund by speaking to a live agent after you answer a series of simple questions through the PS customer support bot. 9 billion) over claims the PlayStation. We've updated this post with the new information. Select "Account" from the menu bar and then click on "Transaction History. Provide all the necessary information requested, such as your Playstation Network ID, email associated with your account, and details about your subscription. Add it to your cart and complete the purchase. Norwegian Cruise Line cancels 7 months of sailings, refunds passengers.